विKALप
विKAL
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Contact विKALप
Support

Have a question, issue, or want to partner with us? Reach out via phone, WhatsApp, or email — our team responds quickly.

Pick the easiest way
to get in touch

Phone
+91 85869 76962
Call us directly for urgent support. Available Mon—Sat, 9 AM — 7 PM IST.
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WhatsApp
+91 85869 76962
Message us on WhatsApp for quick replies. We typically respond within a few hours.
Chat on WhatsApp
Email
help@vikalpconsultants.com
Email us for detailed queries, mentor applications, or business partnerships.
Send Email

Frequently asked questions

Quick answers to the most common questions we receive.

How do I download the विKALप app?
Click the "Download App" button on any page on this website and you'll be taken to the Android APK download. iOS version is coming soon. Install the APK, sign up, and you're ready to go.
How does the wallet work?
Add ₹100, ₹200, ₹500, or ₹1000 to your pre-paid wallet via Razorpay. When you make a call, money is deducted at the mentor's per-minute rate for the exact duration of the call. Your balance never expires.
How do I become a mentor?
Download the app, sign up as a mentor, and complete the KYC process with your PAN number and LinkedIn URL. Our team will verify your credentials and notify you once approved. Visit our For Mentors page for the full process.
Are calls recorded?
No. We do not record audio/video calls. All conversations are private between you and your mentor. We only store call duration and billing information for your records.
What if I have a problem during a call?
You can end a call at any time — billing stops the moment you disconnect. For issues like overcharging or technical problems, contact us at help@vikalpconsultants.com or WhatsApp us and we'll resolve it within 24 hours.
When will iOS be available?
We're actively working on the iOS version. Join our waitlist by emailing help@vikalpconsultants.com and we'll notify you as soon as it's available on the App Store.

We'd love to hear from you.

Whether it's a support issue or a partnership idea — drop us a message and we'll get back to you.

Support